Logs and Configuration files
Logs and configuration files for LS Hardware Station are stored at: C:\ProgramData\LS Retail\LS Hardware Station by default. If you need to start over in setting up devices, it can be helpful to delete everything from this folder (given that you don't have any major setup done that you want to keep). This deletes all configuration that has been done earlier.
Known issues in the LS Hardware Station
A couple of known issues may prevent LS Hardware Station and/or its connection to LS Web POS to work correctly:
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In the Hardware Profile, make sure to set the Drawer field to None on the Drawer FastTab and to use the POS Drawer settings instead. If the drawer is set to OPOS on the Drawer FastTab, an error message will be displayed on the Web POS every time you open the drawer. This issue will not cause the system to crash or to have any serious difficulties running; it simply displays a somewhat cryptic (but harmless) error message. The issue should only affect drawers, but if a message similar to the one below is displayed, applying this same fix for the relevant device may solve the issue.
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If you intend to use a printer on the Windows POS via Hardware Station, you should be aware that using any daisy-chained OPOS devices (like Cash Drawer) will result in the printer not working. This is due to claim conflicts with devices that are not supported in the Windows POS when using Hardware Station.
Note: If your devices have already been claimed without using the LS Hardware Station, the hardware station might have trouble claiming them. In this case, restart your computer, start the hardware station service and try again to detect hardware in LS Central.